Our Privacy Commitment

At Canadianbatteries.com we know how important it is to protect your personal information. We want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to outline our guidelines for the collection and use of personal information by Canadianbatteries.com.

What Information Does Canadianbatteries.com Collect and How is it Used?

At Canadianbatteries.com we collect two types of information: personal information and non-personal information.

With your consent, we may use your personal information for a number of different purposes, for example to:

  • fulfill requests for products, services, or information;
  • provide customer services;
  • administer promotions;
  • offer new products and services;
  • measure and improve the effectiveness of our Web Sites or our marketing endeavours;
  • tailor our online offerings to your preferences.
We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.

Personal information typically includes your name, address, phone number, and e-mail address. Personal information is required in order for Canadianbatteries.com to complete your transaction and ensure that the product is mailed to the correct address.

Non-personal information does not identify you as an individual. For example, we may ask you for your postal code to assist us with planning our flyer distribution.

Your Implied Consent

In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

Withdrawing Your Consent

If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you with the opportunity to "opt out" or unsubscribe. For example, each e-mail we send you will tell you how to decline any further e-mail.

Information Canadianbatteries.com Collects from You

Listed here are some examples of the ways that we collect information about you and how we use it.

Our Web Site

While using our Web Sites, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Sites. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Sites and you will not be able to engage in transactions through the Web Sites.

With any of the services on our Web Sites, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you.

All references to our Web Site in this Policy mean Canadianbatteries.com

Sign-Up for Newsletters or Updates

Canadianbatteries.com also offers our clients the option of subscribing to the Canadianbatteries.com mailing list. You can choose to subscribe by visiting our Web Site and selecting the "Add to the Canadianbatteries.com Mailing List" option in the "customer information page". To enroll, we will collect your contact information (such as name and e-mail address). This information will only be used to send you an email..

Information Canadianbatteries.com Collects Automatically

Like many other Web sites, we automatically collect certain non-personal information regarding Web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed and the content you download from the Web Site.

This non-personal information is used for Web Site and system administration purposes and to improve the Web Site.

Cookies

The Web Site uses "cookies", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your billing information every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site.

Tracking Information

We may use non-personal information to compile tracking information reports regarding Web Site user demographics, Web Site traffic patterns, and Web Site purchases, and then provide those reports to advertisers and others. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. We may also link tracking information with personal information voluntarily provided by Web Site users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.

Links to Other Web Sites

Our Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource. Canadianbatteries.com has no responsibility or liability for or control over those other Web sites or Internet resources or their collection, use, and disclosure of your personal information.

We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Does Canadianbatteries.com Disclose the Information it Collects?

Canadianbatteries.com does not sell your personal information. However, we may share your information with third parties acting on our behalf or as permitted or required by law.

Disclosure to Service Providers

Canadianbatteries.com may share your personal information with certain service providers in order to provide products and services to you, verify and validate information, and address customer service matters. Examples of service providers include credit card issuers and delivery services. To reduce the risk of fraud or misuse of personal information, Canadianbatteries.com may also verify your personal information, including but not limited to your address and credit card information, with third-party service providers.

We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

Legal Disclosure

Canadianbatteries.com may disclose your information as permitted or required by law; for example:

  • to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
  • where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
  • to comply with a subpoena or warrant or an order made by a court, person, or entity with jurisdiction to compel the production of information;
  • to comply with court rules regarding the production of records and information;
  • to our legal counsel.


How does Canadianbatteries.com Protect My Information?

The security of your personal information is a high priority for Canadianbatteries.com. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.

Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration, or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

How Can I Verify My Information?

You can check your information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on Canadianbatteries.com you can access and change your online personal information.

When is My Information Removed?

We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information.

You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honour your request.

How Can I Contact Canadianbatteries.com?

Canadianbatteries.com is responsible for all personal information under its control. If you have any questions, concerns or complaints about the privacy policies please contact us at the below:

Email: Click here
Call us between 10a.m. est to 4p.m. est, at: +1(888) 730 8658
Write us at:
Canadianbatteries.com is a Division of Batterybuyer ltd
Head Office Address Only
NO RETURNS ARE ACCEPTED HERE

PO Box 21086
Peterborough RPO Mapleridge
Ontario K9J 8M7

We will respond to your request or investigate your concern as quickly as we can.

Will this Privacy Policy Change?

To accommodate changes in our service, technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made.

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