This can be found on your Invoice or The original order email. (Not the packing Slip)

For example a Cameron Sino product would go something like CS-ABC123RC

Please inspect the label of your old battery for this information

for example: - Dyson DC35, HP Elite Plus, Universal Battery UB1215

Please look at your original battery , not the charger or the device to get the correct voltage.

This detail can usually be found on your old battery.

if the issue you have is a fitment issue it will assist us to identify the correct battery if you can provide a photo.

If the issue is difficult to describe you can upload an image here to assist.

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