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The batteries are exactly as required, but I have a suggestion about shipping. I live within a 90 minute drive from your location; near Sunderland, North Durham Region. There should be a lower cost option for such a small item, going to a nearby location. ie.: regular Mail! In a padded envelope. I am disabled and don't drive anymore. It's a pain to have to go into town and the Post Office. I need to arrange a driver. Please consider what I have said. I will do business with you again. --- RESPONSE FROM CB -- Its unfortunate but because of transport Canada regulations with regards to the transport of Lithium Ion batteries we are unable to send this type of battery in regular mail.

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"kudos on the excellent customers service! purchased a battery for a Dyson that arrived D.O.A. Customers service was prompt & helpful in working with me. they determined it was a faulty battery, shipped me a new one. new one works great! much appreciated!!"
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