Our Rewards Program FAQs
How do I sign up for the rewards program?
Signing up is easy!
Simply create an account and enter your name, email, and password here. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!
What are the advantages of becoming a rewards member?
Our rewards program is a program that allows members to earn Points the more they engage with us. Members receive rewards Points for each purchase, which can then be redeemed towards the cost of future purchases.
I already have an account. Do I need to create a new one to earn rewards?
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
Where can I find all of my rewards account info?
The rewards page is your roadmap to all your Points and perks. You can access all your info by visiting our Loyalty & Rewards Page
Will I receive points for purchases I made prior to creating my rewards account?
You will only receive Points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive Points!
What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
Contact customer service by emailing [email protected] and our team will be happy to assist you with merging your accounts.
Does it cost anything to begin earning points?
Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn Points. Make sure to also agree to receive our promo emails for even more discounts.
How do I redeem my points?
Exchanging your points for great rewards couldn't be easier! When you next purchase on our site you will be given the option to redeem your Points at checkout. If you prefer you can save up the Points to use against another purchase.
How do Points convert to $s?
For every $5 that you spend you get 1 point. Each point gets you a $0.10 discount on your next purchase.
Look out for increased Points on some promotional products.
What are the easy ways to earn Points?
Come to our online store for all your battery purchases.
Is there a limit to how many points I can earn?
Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.
Can I return my order if I redeemed rewards Points for a discount?
Yes. If you are returning the entire order, we will refund you the total $ amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.
I've earned Points with my last purchase, but now I want to return it. What will happen to my reward?
If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a $10 coupon towards a $100 purchase that you decide to return, the $90 balance will be refunded on your credit card and the $10 reward credit will be deposited back into your rewards account.
Do Points ever expire?
If you do not make a purchase or earn Points for a period of 12 months, you will be considered a dormant user, and your points and rewards will return to zero.