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Ordering was easy, there was a delay in shipping due to back order but I was kept informed about the order progress throughout. The product is difficult to find so the delay is understandable. Overall CB has always provided me with excellent service

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I ordered two 12 V, 3.5 AH replacement batteries for my rather elderly (and indestructible) Makita drill; I was informed they were out of stock but was told when to expect them back in stock. Canadian Batteries emailed me when their order was received and when mine was shipped, complete with tracking numbers. They arrived, in good order, and within the time stated by Canadian Batteries. They charged nicely and seemed to work just fine. As I have no major projects at the moment, I have not run them to exhaustion yet, so I cannot comment on capacity. They do seem to be holding their charge nicely, though. I am impressed with the professionalism displayed by Canadian Batteries in its on-line (I almost typed "mail order") order service. It is one thing to be responsive when items are in stock and ready to ship, but quite another when they are not. They seem to understand that maintaining a flow of information to the customer is vital to give the customer confidence they have not been forgotten. Bravo!

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great price and delivery

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"It is not what goes wrong but what but how an error is handled. (everyone makes a mistake from time to time) I was extremely pleased an order picking error was resolved and the correct product (an upgrade) was shipped out the same day we advised Canadian Batteries. The return label was sent immediatley and we received the replacement received the following day."
Floris Van Ooyen - STRATENERGY INC

"These are my comments on 'Black Battery for Apple MacBook Pro 15" A1321 MC118LL/A 661-5476 MB985LL/A'. This was for my mid-2010 15-inch Macbook Pro. (1) The battery arrived promptly. (2) All tools required for installation were supplied. Installation was straightforward, but I had done it before. Also, SMC reset requires battery removal in this model, so I had previous experience! (3) I calibrated the battery after topping off the charge. It took 5 hours and 15 minutes to go from 100"
Rod Macdonald -

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